Need Help?

---

Popular Questions

• Why do I need underlay under my carpet?

  Underlay increases the comfort of the carpet, reduces noise, increases warmth and prolongs the life of the carpet.

• Can I reuse my current underlay when my carpet needs replacing?

  We recommend new underlay with new carpet to give you the best comfort, best support, and to protect the life of your carpet.

  Underlay is generally manufactured to last the lifetime of your carpet. New carpet should never be laid over existing underlay, as this can cause permanent damage to the new floor covering.

• What is Sleepyhead Flooring underlay made from?

  Sleepyhead Flooring underlay is made from 100% recycled foam. All foam used in our manufacturing process is sterilised during the manufacturing process to ensure hygiene.

• What is the best underlay?

  We believe that Sleepyhead Memory is the best underlay available. With superior levels of comfort, acoustic and thermal performance Sleepyhead Memory is a great choice for those looking for the best.

• What is the difference between memory foam and standard foam?

  Memory foam is known as a viscoelastic foam. Typically more dense than standard foam Memory Foam releases energy slowly compared to standard foam, giving it a plusher, more comfortable feel.

• What is hybrid underlay?

  A hybrid underlay is made up of two different types of foam. Sleepyhead Memory is our luxury underlay that combines traditional foam and memory foam to deliver improved comfort, durability, acoustic and thermal performance.

• Where can I buy Sleepyhead Flooring underlay?

  Sleepyhead underlay can be purchased at retailers throughout New Zealand. Use our store finder to find the retailer nearest you.

• What does Sensitive Choice accreditation mean?

  Sensitive Choice is a programme run by the Asthma and Respiratory Foundation NZ which provides information for those people who suffer from asthma and allergies. All products that display the Sensitive Choice blue butterfly have been tested and verified by a panel of prominent medical experts.

• Which Sleepyhead Flooring products have the Sensitive Choice stamp of approval?

  Sleepyhead Memory and Sleepyhead Refresh are approved by Sensitive Choice and are the best option for those who suffer from asthma or allergies.

• How do I choose the best underlay for my home?

  The best underlay is the one that best suits your budget and needs. Sleepyhead Flooring manufacture a range of underlays to suit a wide variety of budgets and needs. Talk to your nearest Sleepyhead Flooring retailer to find the underlay that’s right for your needs.
  Find your local store here.

• How do I fix depressions from table legs in my carpet?

  Depressions caused by furniture should recover from the carpet underlay over time, however recovery of depressions will depend on the type of carpet used. All of Sleepyhead Flooring's underlay has been tested to and passes all of the Australian and New Zealand standards (AS /NZS 2111.2) for static point load recovery.

• Are Sleepyhead Flooring underlays independently tested and certified?

  All Sleepyhead Flooring underlays are independently tested by the NZWTA and certified to meet or exceed New Zealand's standard for soft underlays (AS4288:2003).

• Is Sleepyhead Flooring underlay environmentally friendly?

  Sleepyhead Flooring underlay is made from 100% recycled foam, which would end up in landfill if it were not used in this manufacturing process.

• Does Sleepyhead Flooring have a recycling programme?

  Sleepyhead Flooring has a NZ recycling programme that collects and recycles excess foam from our factories in New Zealand and Australia, as well as uplifted and excess underlay from carpet installations.

• What thermal or insulation properties does Sleepyhead Flooring underlay have?

  Thermal insulation is determined by the density of the underlay. Higher density underlays provide better performance. Sleepyhead Flooring manufacture a range of underlays to suit a wide variety of budgets and needs. Talk to your nearest Sleepyhead Flooring retailer to find the underlay that’s right for your needs.

• Does Sleepyhead Flooring underlay help reduce noise?

  Sleepyhead Flooring underlay helps to reduce noise in a room by absorbing sound energy, contributing more noise reduction as the underlay density increases.
  While most flooring underlay is made from traditional foam, the additional acoustic performance properties of memory foam make it a superior choice for reducing noise. Sleepyhead Memory is the only underlay in New Zealand made with a combination of traditional and memory foams giving it double the noise reduction of other underlays on the market.

• Does carpet underlay work over heated floors?

  Sleepyhead Flooring underlays have been proven to be effective in the use over heated floors, however lower density underlays are more suitable for this application to allow heat transfer.

• Does underlay perform differently under wool or nylon carpets?

  Sleepyhead Flooring underlays are suitable for use under both wool and nylon carpets.

• Are all Sleepyhead Flooring underlays manufactured in New Zealand?

  Sleepyhead Flooring is a proud, Kiwi owned company. All of our underlay products are designed and made in New Zealand at our manufacturing plant in Otahuhu, Auckland.

• What is the warranty of Sleepyhead Flooring underlay?

  Sleepyhead Flooring underlay is warranted for the life of your new carpet.

• Does Sleepyhead Flooring have specific underlay for commercial use?

  Yes, Sleepyhead Flooring has underlay specifically designed for commercial use.
  Click here to learn more.

• Can I buy Sleepyhead Flooring underlay direct for commercial projects?

  Please contact Sleepyhead Flooring on 0800 753 377

• Can I get free samples of Sleepyhead Flooring underlay?

  Free underlay samples are available from most Flooring Xtra, Choices, Flooring First, Smith's City or independent stores.
  Find your local store here.